Research & insights
Built from the realities people reported.
Plenova’s foundational research explores what consumers expect and what restaurant teams say they manage today.
Selected signals
94%
About 94% of valid offline consumer answers said they would be more likely to eat at a restaurant displaying its hygiene rating.
77%
About 77% of restaurant respondents said they would be willing to display a hygiene rating in the restaurant or on food apps.
86%
86% of restaurant respondents said they would actively work to improve a digital hygiene score if it could bring more customers.
Percentages are rounded from the project survey files: 1,705/1,822 valid offline consumer answers; 115/149 valid restaurant answers; and 129/149 valid restaurant answers. Findings are self-reported, primarily Hyderabad-focused and descriptive, not representative population estimates. Question wording, missing responses and collection methods may affect comparisons.
What the findings suggest
Consumers value visible hygiene information, while many restaurants are open to greater transparency and improvement. The opportunity is to build systems that make those intentions credible, practical and easy to interpret.
Start a conversation
Let’s build your next hygiene milestone.
A short conversation is enough to identify the right starting point.