Information we collect
When you submit a form, we may collect your name, email, phone number, organisation, city, outlet count, area of interest and message. Technical security logs may also be processed by the hosting platform.
Legal
Privacy Policy
How this website handles information submitted through Plenova enquiry forms.
How we use it
We use submitted information to respond, understand service interest, prevent misuse and maintain appropriate business records. We do not ask for payment-card, government-identity or sensitive health information through these forms.
Legal basis and consent
You submit enquiry information voluntarily and consent to its use for responding. Where applicable, Plenova may also process limited records for legitimate business administration or legal obligations.
Sharing and storage
Information may be processed by hosting and technology providers used to operate the site. Plenova does not sell enquiry data. Access should be limited to people who need it for the stated purpose.
Retention and your choices
Information should be retained only as long as reasonably necessary for the enquiry, relationship and applicable obligations. You may use the Contact page to request access, correction or deletion, subject to legal requirements.
Security and updates
Reasonable safeguards are used, but no online system is risk-free. This policy may be updated as the site, vendors or legal requirements change. Last updated: 23 August 2026.