Hygiene rating

A rating is useful only when its meaning is clear.

Understand the difference between a readiness review, an independent private assessment and an official scheme outcome.

02
01

Readiness assessment

A diagnostic view of current practices and records. It helps identify gaps before a formal or higher-stakes assessment.

02

Independent assessment

A defined review conducted by Plenova against an agreed scope. Its result is private unless the terms explicitly say otherwise.

03

Official Hygiene Rating

A scheme-specific outcome governed by the applicable FSSAI/QCI framework and delivered only through authorised processes and eligible agencies.

What a meaningful rating should do

  • Explain the scope and criteria used.
  • Be supported by observable practice and verifiable records.
  • Show when the assessment occurred and how long an outcome is relevant.
  • Provide a route for corrective action, review and questions.
  • Avoid being confused with a licence, accreditation or government endorsement.

Start a conversation

Let’s build your next hygiene milestone.

A short conversation is enough to identify the right starting point.

Tell us about your restaurant